How to Reset Your Password in Growth99

How to Reset Your Password in Growth99

This guide will help you change your Growth99 password for security purposes or if you need to update your login credentials.

Accessing Password Settings

  1. Log in to your Growth99 platform using your current credentials

  2. Click on your photo icon in the top right corner of the screen

  3. Click the dropdown arrow to open the navigation menu

  4. Click "My Profile"

  5. From the left navigation menu, click "Change Password"

Changing Your Password

Once in the Change Password section:

  1. You'll see your current email address displayed for confirmation

  2. Fill in the required fields:

    • Current Password: Enter your existing password

    • New Password: Create a new secure password

    • Confirm Password: Re-enter the new password to confirm

Password Requirements

Your new password must meet these security requirements:

  • At least 12 characters long

  • Include at least one lowercase letter (a-z)

  • Include at least one uppercase letter (A-Z)

  • Include at least one numeric digit (0-9)

  • Include at least one special character (!@#$%^&*)

Completing the Password Change

  1. After entering all required information, click "Change Password"

  2. You'll receive a confirmation that your password has been updated

  3. Use your new password for your next login

Security Best Practices

  • Change your password regularly (every 90 days recommended)

  • Never share your password with others

  • Use a unique password for Growth99 that you don't use elsewhere

  • Consider using a password manager to generate and store secure passwords

  • Avoid using personal information in your password

Troubleshooting

If you encounter issues:

  • Ensure your current password is entered correctly

  • Verify your new password meets all security requirements

  • Make sure the new password and confirmation match exactly

  • Check for any error messages that indicate specific issues

Forgot Your Current Password?

If you can't remember your current password:

  1. Log out of Growth99

  2. On the login page, click "Forgot Password"

  3. Enter your email address

  4. Check your email for password reset instructions

  5. Follow the link in the email to create a new password

For additional assistance, contact the Growth99 support team at support@growth99.com.


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