How to Manage Your Profile Information in Growth99

How to Manage Your Profile Information in Growth99

This guide will help you update and maintain your personal profile information in the Growth99 platform.

Accessing Your Profile

  1. Log in to your Growth99 platform using your credentials

  2. Click on your photo icon located in the top right corner of the screen

  3. Click the dropdown arrow next to your photo to open the navigation menu

  4. Click "My Profile"

Updating Your Profile Information

Once you're in the My Profile section, you can update the following information:

Profile Picture

  • Click "Click to upload or drag and drop" to add or change your avatar

  • Supported formats: SVG, PNG, JPG, or GIF

  • Maximum size: 800x400px

Personal Information

  • First Name: Update your first name as needed

  • Last Name: Update your last name as needed

  • Email: Modify your email address (this affects login credentials)

  • Phone: Update your contact phone number

  • Designation: Add or update your job title or role

  • Description: Add a brief description about yourself or your role

Important Contact Requirements

All users must maintain both:

  • Email Address: Required for system login and email notifications

  • Phone Number: Required for SMS notifications and alerts

These contact details ensure you receive important business updates and system alerts.

Provider-Specific Settings

If you are designated as a provider in the system:

  1. Toggle the "Is this user a provider?" switch to ON

  2. This will reveal additional configuration options:

    • Select Clinics: Choose which clinic locations you're associated with

    • Select Service Category: Pick the category that best describes your services

    • Select Service: Choose the specific services you provide

Additional Profile Options

From the left sidebar, you can also access:

  • Clinic URL: Configure clinic-specific URL settings

  • Chatbot: Manage chatbot preferences

  • Provider URL: Set up provider-specific URLs

  • Self Assessment: Configure self-assessment tools

  • Contact Form: Manage contact form settings

Important Reminders

  • Always click "Save Changes" after making any modifications

  • Use the "Reset Changes" button if you want to discard unsaved modifications

  • Keep your contact information current to ensure you receive important notifications

  • Required fields are marked with an asterisk (*)

Troubleshooting

If you encounter issues:

  • Ensure all required fields are completed

  • Check that your email format is valid

  • Make sure to save changes before navigating away from the page

For additional assistance, contact the Growth99 support team at support@growth99.com.


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