Log in to your Growth99 platform using your credentials
Click on your photo icon located in the top right corner of the screen
Click the dropdown arrow next to your photo to open the navigation menu
Click "My Profile"
Once you're in the My Profile section, you can update the following information:
Click "Click to upload or drag and drop" to add or change your avatar
Supported formats: SVG, PNG, JPG, or GIF
Maximum size: 800x400px
First Name: Update your first name as needed
Last Name: Update your last name as needed
Email: Modify your email address (this affects login credentials)
Phone: Update your contact phone number
Designation: Add or update your job title or role
Description: Add a brief description about yourself or your role
All users must maintain both:
Email Address: Required for system login and email notifications
Phone Number: Required for SMS notifications and alerts
These contact details ensure you receive important business updates and system alerts.
If you are designated as a provider in the system:
Toggle the "Is this user a provider?" switch to ON
This will reveal additional configuration options:
Select Clinics: Choose which clinic locations you're associated with
Select Service Category: Pick the category that best describes your services
Select Service: Choose the specific services you provide
From the left sidebar, you can also access:
Clinic URL: Configure clinic-specific URL settings
Chatbot: Manage chatbot preferences
Provider URL: Set up provider-specific URLs
Self Assessment: Configure self-assessment tools
Contact Form: Manage contact form settings
Always click "Save Changes" after making any modifications
Use the "Reset Changes" button if you want to discard unsaved modifications
Keep your contact information current to ensure you receive important notifications
Required fields are marked with an asterisk (*)
If you encounter issues:
Ensure all required fields are completed
Check that your email format is valid
Make sure to save changes before navigating away from the page
For additional assistance, contact the Growth99 support team at support@growth99.com.