How to add/edit personalized questions in the contact form?

How to add/edit personalized questions in the contact form?


In our Growth99+ contact form, we have five fields by default: "First Name", "Last Name", "Email", "Phone Number" and "Message".

But, in some cases, businesses want to add some other fields too to their contact forms, like "Services Interested In", "How Did You Hear About Us?", "Gender" etc.
In this article, we will discuss, how to add personalized questions to the contact form and how to edit/delete them from our Growth99+ app.

 STEP - 1

Before starting, we need to know that in the above-mentioned 5 default fields, 4 fields "First Name", "Last Name", "Email" and "Phone Number" are mandatory fields, but the "Message" field can be deleted from the contact form if not required as shown below. This way the "Message" option will get deleted from their contact form and that will reflect on the website.




 STEP - 2

We can also change the input box default text "Message" from the edit section as shown below.

 

 STEP - 3

After clicking on the edit symbol, the following way you can edit the text.



 STEP - 4

And if any business doesn't want any of the 4 mandatory questions to appear in their contact form, then they can check the "Hidden" option and uncheck the "Required" option (without unchecking "Required" the form won't get submitted if there is any hidden required field) as shown below after clicking on the edit symbol. This way the mandatory field also will get removed from their contact forms.



Now, we will discuss, how we can add a new field to the contact form.

 STEP - 1

Click on the "Add Questions" section on the contact form page as shown below.


 

 STEP - 2

A new section for adding questions will open up. Then refer to the below steps and image for adding your question.
i. In the "Question" section, you can type the question you want to add.
ii. If you want the question to make mandatory, click on the check box "Required".
iii. You can validate the question with the "Validate" check box. 
iv. To choose the question type, click on the "Select Question Type" options given.
v. To save the question, click on the save image as shown below.




 STEP - 3

Before saving, let's learn a few more things.
For validating, after clicking on the "Validate" check box, the following two fields (marked in red) will show up. There click on the section shown below. 
A dropdown menu will show up, where you need to select the validation type.
Then type the error message you want to show for invalid input in the box saying, "Add a message on invalid data entered".
For adding a dropdown menu with the question, click on the "Multiple Selection - Text" option under "Select Question Type" and then click on "Select "Yes" if you want to show drop down".
Then you can add options by clicking on the "+Add" button beside "Question Choices" and then save the question.



Thant's all on adding/editing personalized questions in the contact form.

Thank You







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