Growth99 System Status Update - November 1, 2024

Growth99 System Status Update - November 1, 2024

We're pleased to announce that several key features are being restored today. Here's a detailed update on the current status of our services:

Features Being Restored Today

SMS Functionality

  • One-way SMS messages are being re-enabled for all practices

  • This includes:

    • SMS triggers

    • One-way messages from lead/patient detail pages

    • SMS notifications

  • Two-way SMS remains fully operational for enabled users

  • Note: Messages that were queued between 10/23-11/1 will not be sent to avoid potential duplicates

  • Mass SMS functionality remains temporarily disabled

Email Services

  • Email functionality is being restored today

  • The following features will be operational:

    • Email notifications

    • Email triggers

    • One-way emails from patient/lead detail pages

    • System emails (e.g., password reset)

  • Note: Emails queued between 10/29-11/1 will not be sent

  • Mass email functionality remains temporarily disabled

Features Still Under Maintenance

  • Mass SMS functionality

  • Mass email functionality

  • Bulk upload functionality for leads/patients

We will provide additional updates regarding these features in the near future.

Support

For immediate assistance or questions, please contact us at support@growth99.com.

Thank you for your continued patience as we work to restore all services to full functionality.



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